platform that is reshaping how the company operates, measures performance, and drives innovation across all departments.
A Unified Data Platform for the Entire Organization
MyData is Intelcia’s enterprise-wide platform, designed to create a shared data language throughout the organization. Built on Google Cloud Platform (GCP) and powered by technologies like BigQuery and Looker, it standardizes strategic KPIs and ensures real-time access to high-quality data.
The platform empowers every team—from operations to HR and finance—to make data-driven decisions with greater autonomy, accuracy, and impact.
Empowering All Users Through Smart Tools
With tools like Connected Sheets, intuitive dashboards, and AI-powered assistants like ConverseQuery, MyData bridges the gap between business and data. It supports a wide variety of use cases, including:
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SLA and churn tracking
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Client reporting
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Workforce steering
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Natural language analytics access
This flexibility ensures that both technical and non-technical users can fully benefit from the platform.
Building the Foundation for Scalable Business Agility
MyData is a cornerstone of Intelcia’s digital transformation journey. It replaces legacy OLAP cubes with a modern, scalable cloud-native architecture and is built around four key pillars:
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Cloud-native design on GCP for fast, secure, and scalable data access
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Progressive migration from legacy systems using a cube-by-cube method
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Embedded data governance, including unified KPIs, quality controls, and lineage tracking
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Adoption and training programs to democratize access to analytics through no-code tools
Tangible Value Across Five Strategic Dimensions
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Performance: MyData reduces data refresh time by 30 minutes compared to the legacy system, improving agility in decision-making.
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Transversality: The platform processes structured and unstructured data, analyzing full historical datasets, not just recent months.
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Simplicity: With no-code interfaces and VPN-free access to Looker dashboards, data becomes easy and intuitive to explore.
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Attractiveness: The platform’s modern tech stack supports talent attraction and boosts internal collaboration within data teams.
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Innovation: With native AI and ML integration, tools like ConverseQuery enable over 11,600 automated insights via natural language interaction—no coding required.
A Strategic Collaboration Anchored in Innovation
This initiative builds on the successful deployment of Google Workspace across Intelcia’s 40,000+ employees and strengthens the long-term partnership between the two companies.
“With Google Cloud, we are building more than a data platform—we’re creating a foundation for performance, innovation, and empowerment,” said Amine Trabelsi, CTO of Intelcia. “MyData enables teams across departments to operate with clarity and autonomy.”
A Shared Vision for the Future
“At Google Cloud, we are proud to support Intelcia on their data transformation journey,” said Ichraq Oubrahem, Regional Cloud Leader at Google Cloud. “MyData is a powerful example of what can happen when visionary leadership meets the right cloud technologies. Together, we’ve built a platform that empowers teams, breaks silos, and places data at the heart of decision-making.”
